Terms of Purchase and Refund Policy

Company Info

Driven Capital Ventures LLC also operates under the following DBA:

• Driven
• Driven Auto AI
• DrivenAuto.ai

Driven Capital Ventures LLC, doing business as Driven, provides marketing services for auto dealers and auto dealerships.

We are so happy you decided to consider purchasing a product or service from Driven Capital Ventures LLC, doing business as Driven (“Driven,” “us,” “we,” or “our”). Your satisfaction is very important to us. These Terms of Purchase and Refund Policy apply to all purchases you make from us, regardless of the method or manner of purchase.

By purchasing from us, you also agree to our Privacy Policy and Terms of Use.

Sales of Our Programs and Services

Driven provides marketing services for auto dealers and auto dealerships. Our services are designed to help support your dealership’s marketing and lead generation efforts. However, we cannot and do not guarantee payment to us will result in any specific outcome, including but not limited to a specific number of appointments, increase of sales, increase in revenue, increase in profit, or return on investment.

You understand and agree that results may vary based on factors including but not limited to your dealership’s sales process, follow-up, inventory, pricing, location, market conditions, offer, staffing, customer experience, and other factors outside of our control.

You are solely responsible for your sales process, customer follow-up, business operations, and any outcomes that result from your use of our services. Any testimonials, case studies, examples, or past results are not a guarantee of your own results but are provided as examples of what others have experienced.

Recurring Monthly Service and Payment Authorization

Driven’s service is billed as a recurring monthly service, unless otherwise agreed to in writing.

By purchasing or enrolling in Driven’s services, you understand and agree that you are enrolling in a recurring monthly service and authorize Driven Capital Ventures LLC, doing business as Driven, to bill your selected payment method monthly according to the terms of this agreement.

Monthly payments will continue until the agreement is cancelled or terminated according to the applicable cancellation terms agreed to in writing. You are responsible for ensuring that your payment method remains valid and that all payments are made on time.

Refunds

We do not offer refunds, credits, or reversals on any of our products or services. This applies whether you pay in full, on a recurring monthly payment plan, through third-party financing, or through any other payment arrangement.

You also agree that you will not initiate any chargeback, dispute, reversal, clawback, or refund request through any bank, card issuer, financing provider, payment processor, or third party. If you initiate a chargeback or payment dispute, you agree that this Terms of Purchase and Refund Policy may be provided as evidence of your agreement to the purchase terms.

Financing Agreements Are Binding

If you use a third-party financing service or obtain financing through us, you acknowledge that you have entered a binding credit agreement with the financing provider. The financing provider’s terms and conditions govern repayment.

You are solely responsible for ensuring all payments due under your financing agreement are made on time. If you fail to make payments according to the financing provider’s schedule, you agree that you will incur all late fees, penalties, interest charges, and other costs imposed by the financing provider.

Payment Plans and Recurring Billing

If you purchase a product or service utilizing a payment plan, recurring billing arrangement, or monthly service agreement, you are responsible for all agreed-upon payments.

If any payments are not timely received, we reserve the right to pause, suspend, or terminate services, and no payments will be refunded. If you use a third-party lender, even one suggested by us, you agree that you will perform your own due diligence and further acknowledge that we do not provide financial advice.

You authorize Driven Capital Ventures LLC, doing business as Driven, and/or its payment processor to charge your payment method for all amounts due under your purchase, payment plan, recurring service agreement, or other written agreement.

Name and Likeness Permission & Release

You agree that if you attend an event, meeting, training, call, webinar, or other session live or online, you give us permission to record you (audio, picture and video) and to use your name, likeness, audio, video, and photograph for any lawful business purpose, in any manner, in any medium, now known or later developed.

You irrevocably grant to us the rights to use your name, likeness, and any audio/video recordings of you without further payment and without the ability to review the final product.

When You Buy from an Affiliate or Third Party

We make no representations of any kind as to the products and services of any affiliates, referral partners, vendors, or other third parties. Any purchase made through a third-party affiliate or third-party provider may be subject to that third party’s own terms and conditions.

Force Majeure

We are not responsible for failure or delay of performance if caused by an act of God, hostility, telecommunication outage, internet outage, platform outage, government restriction, pandemic, labor disruption, vendor issue, advertising platform issue, market disruption, or any other event outside of our reasonable control.